• Kathleen Burns

Clinician Spotlight: Trish (RN, Massachusetts)

Trish Williams didn’t ever intend on becoming a nurse. In fact, her first plan was to pursue biomedical engineering after studying biochemistry in college. But, there was something missing. Through her experience working in the Surgical ICU at Mass General Hospital as a Unit Coordinator, Trish realized that she was missing the sense of human connection.


Trish saw that the nurses are really the ones that get to really “lean into” the human component of healthcare. In 2012, Trish earned her LPN license and in 2018, Trish went on to become a Registered Nurse to have more control over her schedule and provide for her family.


She has worked in several different care settings, but Trish says long term care is truly special because the residents become like family. The residents at the facilities Trish frequently works at look forward to her coming into work because she is known for her bright and ‘happy color’ scrubs.


“Those are the kinds of things that can make their day,” Trish shared, “If I can just make one of them smile and engage them, it’s a really pleasant experience for me.”

Long term care residents are also often open, honest and genuine, Trish recognized. She highlighted that it’s helpful to recognize their wisdom and learn from the stories they share. Listening to their experiences helps to build that familial relationship at a time when the residents need it most.


“Sometimes it’s not the medicine that helps. It’s the kind words and listening. That’s what I love about nursing.”

Trish started working per diem when her kids were in middle school so that she could be present to support them with their homework, attend parent-teacher meetings, and just have time to be a mom. She said that bouncing around to different facilities without knowing their processes or systems was intimidating at first. But, she soon realized that as long as she performed well she was welcomed into new facilities.


Interested in picking up per diem shifts to earn an additional income? Click here to sign up with connectRN today, and start working tomorrow.


Over the past six years of per diem work, Trish has identified three key tips to not only surviving, but thriving, as a per diem nurse:

  1. “Smile a lot. It will help you build relationships with the management team and other staff members, which is key.”

  2. “Be very humble. Don’t be afraid to ask a lot of questions and don’t take anything too personally.”

  3. “Be very helpful. Be the nurse or aide that doesn’t shy away from any task. As long as you know what to do in a given situation and are capable of doing it, step up. Showing your work ethic will leave a lasting impression on the staff and they’ll be more excited to have you back in the future.”

Her additional tip for entering a new facility? Get to know everyone’s names. Focus on building relationships from the get go with the management team and other staff members. That will make it more likely for you to pick up shifts with them in the future.


Thanks for choosing to work with us, Trish! We are so proud to support you.

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