connectRN SMS Terms

For text messaging in the United States, by requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, or otherwise consenting to receive one or more text messages (“Opt In”) or using a connectRN arrangement in which connectRN sends (or indicates that it may send, or receives a request that it send) one or more text messages (“Text Message Service”), you accept these SMS Terms for U.S. (“SMS Terms”), consent to the handling of your personal information as described in the connectRN Privacy Policy. Message and data rates may apply. Message frequency varies.  

connectRN will use reasonable commercial efforts to deliver automated text messages to the mobile number you provide. connectRN is not liable for delayed or undelivered messages. Alerts sent via SMS may not be delivered if the mobile phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of the wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. The wireless carrier does not guarantee that alerts will be delivered and will not be liable for delayed or undelivered messages.

By Opting In to a Text Message Service:

  • You expressly authorize connectRN to use autodialer or non-autodialer technology to send text messages to the mobile phone number associated with your Opt In. You also authorize connectRN to include marketing content in any such messages. You do not have to Opt In or agree to Opt In as a condition of purchase.

  • You consent to the use of an electronic record to document your Opt In. To withdraw that consent, reply STOP or visit the Settings page in your account in the connectRN mobile app. If you withdraw your consent, certain features of our service may not be available to you.

  • You confirm that you are the current subscriber to the Opted In mobile phone number or that you are the customary user of that number on a family or business plan and that you are authorized to Opt In.

For additional help, text HELP in response to a message or contact customer support.