When I think about the past few weeks, one word keeps coming up: momentum.
It’s been nearly a month since SnapCare and connectRN joined forces. If you haven’t seen the announcement yet, you can read the press release here.
Feedback so far has ranged from curiosity to excitement, with the most common question being: “What changes?” As the person fortunate to lead both organizations forward, I want to share my early thoughts on where we are headed and why I’m genuinely optimistic.
Clients and clinicians want effective, comprehensive solutions that leverage data and technology to drive optimal outcomes. We didn’t merge to “get bigger.” We joined forces because we believe the market needs better: innovative workforce solutions that are tech-enabled, outcome-focused, and built for how care is actually delivered across settings.
At SnapCare, we’ve been building toward that future for a while. Last year, we introduced Booker, our technology ecosystem. Booker is an award-winning workforce optimization platform built to help healthcare organizations, clinicians, and agency suppliers reduce friction and focus on quality care.
connectRN shares a similar mission, having built an industry-leading PRN solution that delivers dependable results for healthcare organizations. connectRN provides an app experience that makes it easy for clinicians to find and pick up flexible per diem opportunities. Just as importantly, connectRN has earned the trust of facility partners because the platform helps teams fill shifts efficiently and maintain coverage without adding unnecessary complexity.
Put simply, both tech-forward organizations prioritize solving client and clinician pain points. Our complementary solutions and know-how mean we are better together.
While it is early, the benefits are already showing up in meaningful ways.
Shared learning and faster execution. Two teams that have solved similar problems from different angles are now in the same room. Drawing on insights from both organizations, we are already faster and more effective, and we have a number of new ideas to further test, learn, and improve.
More connected operations across the full labor lifecycle. Workforce optimization and fulfillment are often treated like separate worlds. In reality, they’re two parts of one experience: forecasting demand, posting shifts, filling gaps, ensuring compliance, and retaining high-quality clinicians over time. When those steps are disconnected, friction shows up everywhere. As we take early steps to combine the best of both platforms, it is clear that the result will be a stronger, industry-leading platform.
High-quality, reliable clinician capacity. A combined network of more than 500,000 clinicians changes what we can deliver for clients and partners. And because this merger expands our reach across acute, post-acute, home health, and school-based care settings, we’re able to bring that reliability to more settings, more markets, and more scenarios where workforce challenges look different, but the stakes are the same.
That expanded reach only matters if we keep quality consistent. We do that by pairing our large network with rigorous credentialing and Joint Commission certification standards (Gold Seal of Approval), so we can deliver consistent coverage even when labor markets tighten and demand spikes.
Taken together, our execution, insights, technology, and program breadth are all improved. Our teams see that and are moving with purpose.
Let me be direct: there’s still a lot of work to do.
Mergers don’t create value by themselves. People do. Systems do. Clear priorities do.
Over the coming months, our focus will be on a few things:
If you’re a client or partner, I want you to feel two things: continuity and progress. The same commitment to quality and reliability you’ve come to expect, paired with a clear push toward what’s next.
If you’re a clinician, I want you to feel seen. This merger only works if we continue to build experiences that support their goals and provide more rewarding opportunities.
And if you’re part of our combined team, I want you to feel proud. We’re building something ambitious, innovative, and practical at the same time, and that’s not easy. It’s also exactly what the healthcare industry needs.
We’ll keep sharing updates as the work continues. In the meantime, thank you for the trust you’ve placed in us. We’re energized by what’s ahead, and we’re already hard at work bringing the best out of this merger.
Sincerely,
Jeff Grant
CEO, SnapCare and connectRN
